Woman using ITM

teller services

Extended in-branch service with video technology 

Easy and convenient, with our Advantis personal touch

When you bank with one of our interactive teller machines (ITM) you’re connecting with a live, local, Advantis teller who lives and works in your community. It’s just that there’s a screen between us, instead of a desk.

And no matter where the ITM you visit is located, you’ll always get to work with our same group of talented, friendly tellers.

There’s a lot to like

Nicer for members

  • Cash transactions, customizable with $1, $5, $20, or $100 bills
  • Deposits verified in real time
  • Quick and simple, with no need for envelopes

Local folks, local touch

  • All Advantis tellers are full-time pros in the Portland area
  • Every ITM features the same friendly Advantis crew
  • Tellers virtually “float” between branches where needed most

More of what you want

  • Reduced wait times with everyday transactions done faster
  • Easy and reliable experience every time you visit
  • Convenience and speed combined with our personal touch 

More to love for everyone

  • Greater attention and personal service from branch staff
  • Member advisors available to help with complex banking needs
  • Greater growth and career opportunities for our team members 

Just that easy

  • Designed to be accessible for every Advantis member
  • Greater privacy with secure monitor, keyboard, or handset options
  • Intuitive design ensures easy use for all

We're making it easier with tellers that serve you via video.


Come see for yourself

Drop by one these Advantis branches to check out an ITM for yourself, and say hello to our tellers.

Scholls Ferry

12262 SW Scholls Ferry Rd
Tigard, OR 97223
Teller Hours
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM


7387 NE Butler St.
Hillsboro, OR 97124

Teller Hours
: 9 AM to 6:30 PM

Sat: 10 AM to 3 PM


4235 SE Woodstock Blvd. 
Portland, OR 97206

Teller Hours
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM

2229 NE Burnside Road
Gresham, OR 97030

Teller Hours
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM

West Linn

West Linn Central Village
21900 Willamette Dr, Suite 204
West Linn, OR 97068

Teller Hours
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM


Get to know your Advantis tellers

Fast, friendly, and experienced, our tellers come to you from right here in the Portland area. We think they’re wonderful, and we bet you will too.

Personal Teller, Alexander


Personal Teller, Erin



Personal Teller, Joshua


Video Teller Danielle








A few questions about video-based teller services


1. Will ITMs cause other jobs to go away?

Actually, just the opposite. When you use an ITM to connect via video with our tellers, you're helping us create greater efficiencies.

And those efficiencies give us the resources to continue to invest in our co-op and our people. They allow us to open new branches. And keep member advisors in branches to help with your more complex financial needs. We're able to promote tellers and set them on paths in member advising, lending, underwriting, and other areas across Advantis.

2. What if I like banking face-to-face?

Can’t blame you. We do too. Lucky for you, our tellers are very much human. Feel free to chat them up. Ask about their weekend. Or try out your latest dad joke. Because here’s the deal. You’re still face-to-face with a teller. But instead of a countertop between you, there’s a screen. And since our tellers come to you live from Advantis HQ, they’re free to virtually pop into any branch where and when they’re needed.

3. How much privacy will I have with an ITM?

As much as you want — and more than you might at a traditional teller counter. Your comfort, ease, and privacy are key. So you get to choose how you’d like to communicate. It’s as easy as using your smartphone.

Smile, say hello, and start your transaction (think video chat). The privacy filter ensures that only you can see what appears on screen.

Pick up the handset and speak privately (think phone call). Branch staff and visitors only hear one side of the conversation.

Start typing and bank without saying a word (think text or email). There’s nothing to overhear.

4. So am I using a machine or talking to a real person?

Both, actually. The machine simply connects to a teller—a real, live person who handles your transaction and does all the work for you. Every Advantis teller is a banking pro who lives in the area and comes to work in Oregon City every day. So yeah, they’re as real as it gets.

Technology has brought everyday ease and convenience to banking—from ATMs and direct deposit to automatic payments and mobile banking. A machine is involved in each of these innovations. Now a machine can connect you with one of our wonderful tellers. And they can’t wait to meet you.

5. How do I access the vestibule outside of lobby hours?

  • Swiping your debit or credit card in the card reader
  • By using their mobile wallet via their cell phone, or wearable (i.e. Apple watch)

6. What is different during extended hours?

  • When the branch lobby is closed, printed items (teller checks, plastic, temp checks, check holds, etc.) will be provided via mail
  • Foreign items cannot be processed via the ITM
  • Coin slip redemptions and rolled coin sales are not available


Not a member? Want to join Advantis?

We make it easy. Just open any checking account, savings account, or loan – and poof – you’re an Advantis member.

Join Advantis