CONTACT US

Contact Us

Get in touch whenever you need us

We’re here to help with any of your banking needs

For general questions:

Try our Search tool.

Email:
To email us, please use our online form. Do not include sensitive account information. For general questions, please try our Search tool.

Phone:
Call us at 503-785-2528 or 800-547-5532 Monday through Friday 8am – 6pm (After hours support is available with limited capabilities)

Visit Us:
Schedule an appointment at any of our nine locations across the Portland area.

Schedule an appointment

Mailing address: (for Member Correspondence, Payments etc.)
Advantis Credit Union
P.O. BOX 14220
Portland, OR 97293-0220
Fax: 503-785-2528

Administration Offices (no financial transactions are available at this location)
Please do not send correspondence, payments, etc to this location
10501 SE Main St.
Milwaukie, OR 97222

Bank Online
During this time, we encourage Advantis members to manage your accounts online. In fact, most in-person transactions you typically do at a branch can easily be done online or over the phone.

Account Access Guide

INSURANCE & Wealth Management

Insurance Tracking Department (non real-estate)
By Phone (877) 281-1018
Submit proof of Insurance to Fax # (877) 526-0463
Insurance Mailing Address PO BOX 924407, Fort Worth TX 76124

Insurance Tracking Department (real-estate)
By Phone (800) 653-8812
Submit proof of coverage at www.myinsuranceinfo.com OR
Mail proof of coverage to: 870 Cottonwood Lane, Suite 200, Dakota Dunes, SD 57049

Advantis Wealth Management

(Available through CUSO Financial Services, L.P.)

Call 503.785.2561 or schedule a consultation.

MOBILE HOME LOANS

Triad (mobile Home Loans)
Phone 866-321-3153 ( Refinance or new application)
Escrow 800-522-2013-ext 1617

MIDWEST MORTGAGE (1^st mortgage servicing)

Phone 1-800-262-6574
Fax 1-906-483-4385

Payments by mail:
Midwest Loan Services
P.O. Box 209
Hancock, MI 49930

Overnight address:
Midwest Loan Services
400 Quincy St.
Hancock, MI 49930

Midwest online portal:
www.midwestloanservices.com

PAYOFF/VERIFICATION OF DEPOSIT

Payoff/Verification of Deposit requests by fax:
503-513-0579

HELOC payoffs
503-785-2495

DEBIT/CREDIT CARD FRAUD, LOSS, AND ACTIVATION

Credit Card, Debit Card and ATM Cards

General Card Support
503-785-2528 or 800-547-5532

Advantis Fraud Response Center
866-518-0213

Card Activation
888-691-8661

PIN Changes
888-891-2435

Credit Card Payment Address:

Advantis Credit Union Payments
PO Box 37035
Boone, IA 50037-0035

(Why Iowa? This is the address of our credit card processing vendor, so when you send it to the Iowa address above, you ensure your payment posts as quickly as possible).