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CONTACT US
Contact Us
Get in touch whenever you need us
We’re here to help with any of your banking needs
For general questions:
Try our Search tool.
Email:
To email us, please use our online form. Do not include sensitive account information. For general questions, please try our Search tool.
Phone:
Call us at 503-785-2528 or 800-547-5532 Monday through Friday 8am – 6pm (After hours support is available with limited capabilities)
Mail:
Advantis Credit Union
P.O. BOX 14220
Portland, OR 97293-0220
Fax: 503-785-2528
Administration Offices (no financial transactions are available at this location)
10501 SE Main St.
Milwaukie, OR 97222
Bank Online
During this time, we encourage Advantis members to manage your accounts online. In fact, most in-person transactions you typically do at a branch can easily be done online or over the phone.
Insurance Tracking Department (non real-estate)
By Phone (877) 281-1018
Submit proof of Insurance to Fax # (877) 526-0463
Insurance Mailing Address PO BOX 924407, Fort Worth TX 76124
Insurance Tracking Department (real-estate)
By Phone (800) 653-8812
Submit proof of coverage at www.myinsuranceinfo.com OR
Mail proof of coverage to: 870 Cottonwood Lane, Suite 200, Dakota Dunes, SD 57049
Triad (mobile Home Loans)
Phone 866-321-3153 ( Refinance or new application)
Escrow 800-522-2013-ext 1617
Phone 1-800-262-6574
Fax 1-906-483-4385
Payments by mail:
Midwest Loan Services
PO Box 39159
Solon, OH 44139
Overnight address:
616 Sheldon Ave., Suite 300
Houghton, MI 49931
Midwest online portal:
www.midwestloanservices.com
PAYOFF/VERIFICATION OF DEPOSIT
Payoff/Verification of Deposit requests by fax:
503-513-0579
HELOC payoffs
503-785-2495
DEBIT/CREDIT CARD FRAUD, LOSS, AND ACTIVATION
Credit Card, Debit Card and ATM Cards
General Card Support
503-785-2528 or 800-547-5532
Advantis Fraud Response Center
866-518-0213
Card Activation
888-691-8661
PIN Changes
888-891-2435
Credit Card Payment Address:
Advantis Credit Union Payments
PO Box 37035
Boone, IA 50037-0035
(Why Iowa? This is the address of our credit card processing vendor, so when you send it to the Iowa address above, you ensure your payment posts as quickly as possible).