CONTACT US

Contact Us

Get in touch whenever you need us

We’re here to help with any of your banking needs

Email:
To email us, please use our online form. Do not include sensitive account information. For general questions, please try our Search tool.

Phone:
Call us at 503-785-2528 or 800-547-5532 Monday through Friday 8am – 6pm (After hours support is available with limited capabilities)

Department Directory
To reach any of these departments, call Advantis at 503-785-2528 or 800-547-5532, then enter the corresponding option or extension:

Member Services: Press option 5
Investment Services: Enter extension 2574
Mortgage Team: Press option 4, then option 3

Mail
Advantis Credit Union
P.O. BOX 14220
Portland, OR 97293-0220
Fax: 503-785-2528

Administration Offices (no financial transactions are available at this location)
10501 S.E. Main Street
Milwaukie, OR 97222

INSURANCE

Insurance Tracking Department (non real-estate)
By Phone (877) 281-1018
Submit proof of Insurance to Fax # (877) 526-0463
Insurance Mailing Address PO BOX 924407, Fort Worth TX 76124

Insurance Tracking Department (real-estate)
By Phone (800) 653-8812
Submit proof of coverage at www.myinsuranceinfo.com OR
Mail proof of coverage to: 870 Cottonwood Lane, Suite 200, Dakota Dunes, SD 57049

MOBILE HOME LOANS

Triad (mobile Home Loans)
Phone 866-321-3153 ( Refinance or new application)
Escrow 800-522-2013-ext 1617

MIDWEST MORTGAGE Midwest (1^st mortgage servicing)

Phone 800-262-6574

Payments by mail:
Client Name –ISAOA/ATIMA
c/o Midwest Loan Services
PO Box 35159
Solon OH 44139

Overnight address:
616 Sheldon Ave., Suite 300
Houghton, MI 49931

PAYOFF/VERIFICATION OF DEPOSIT

Payoff/Verification of Deposit requests by fax:
503-785-2528

DEBIT/CREDIT CARD FRAUD, LOSS, AND ACTIVATION

Debit Card and ATM Cards

Debit and ATM support, 24/7
503-785-2528 (option 5) or 800-547-5532 (option 5)

Report a lost or stolen ATM card, 24/7
503-785-2528, (option 5) or 800-547-5532 (option 5)

Debit and ATM “Advantis Fraud Center” alert responses, 24/7
866-518-0213

Debit card activation, 24/7
888-691-8661

To change your debit or ATM PIN, 24/7
888-891-2435

Credit Cards

Credit card support, business hours (Monday – Friday, 9AM – 6PM)
503-785-2528 (option 5)

Credit card support, after hours
800-682-6075

Credit Card “Advantis Fraud Center” alert responses, 24/7
1-800-417-4592

Report a lost or stolen credit card, 24/7
www.reportmycards.com

Credit card activation, 24/7
800-411-6390
Or www.activatemycards.com