Easy and convenient, with our Advantis personal touch
When you bank with an Advantis video teller, you’re still connecting with local pros who live and work here in your community. It’s just that there’s a screen between us, instead of a countertop. And whether the Advantis video teller you visit is east or west of the Willamette, you’ll meet the same group of talented, friendly Advantis folks.
There’s a lot to like about Advantis video tellers.
Nicer for members
Fast, accurate cash transactions, customizable with $1, $5, $20, or $100 bills
Deposits verified in real time
Quick and simple, with no need for envelopes
Local folks, local touch
Each Advantis video teller is a full-time pro in our Milwaukie HQ
Every video teller features the same friendly Advantis crew
Our video tellers “float” between branches, wherever members need us most
More of what you want
Reduced wait times with everyday transactions done faster
Easy and reliable experience every time you visit
Convenience and speed combined with our personal touch
More to love for everyone
Greater attention and personal service from branch staff
Member Advisors available to help with more complex banking needs
Greater career opportunities and growth for Advantis team members
Just that easy
Video tellers designed to be accessible for every Advantis member
Greater privacy with secure monitor, keyboard, or handset options
Intuitive design ensures easy use for all
See how we’re making it easier with video tellers.
Come see for yourself
Drop by one these Advantis branches and check out our video tellers:
Video Teller Hours: M-F: 9 AM to 6:30 PM Sat: 10 AM to 3 PM
Get to know your Advantis video tellers
Fast, friendly, and experienced, our video tellers come to you from Advantis HQ in Milwaukie, OR. We think they’re wonderful, and we bet you will too.
All across the Puget Sound Passions Hanging with my daughter, antique oil lamps, dancing in the rain Local favorite Mill Ends Park in Portland, the world’s smallest city park
Roots Kindu, Maniema Province, DRC Passions Sleeping, making music, cats Local favorite Oneonta Falls. Columbia River Gorge
Roots Oregon City, OR Passions Animals, going to the beach, criminology Local favorite McIver State Park
Roots I grew in the Houston, TX area and have lived in Portland since 2013. Passions I enjoy reading, writing, traveling, and trying new foods! Local favorite Walking at Waterfront Park and enjoying the view
Roots Pleasant Grove, UT Passions Hiking, my puppy, time with my friends Local Favorite Portland Saturday Market
Roots Redondo beach, CA Passions Writing, giving and being kind to others Local favorite Guardian Games, and The Grotto
Roots Originally from Houston, Texas, but raised in Orlando, Florida Passions Writing, photography and trying new restaurants with friends Local Favorite Alberta Arts District
A few questions about video tellers
1. Will video tellers cause other jobs to go away?
Actually, just the opposite. Video tellers create greater efficiencies. And those efficiencies give us the resources to invest in our cooperative and our people.
So we open new branches. And keep Member Advisors in branches to help with your more complex financial needs. We promote tellers and set them on paths in member advising, lending, underwriting, and other Advantis careers.
2. What if I like banking face-to-face?
Can’t blame you. We do too. Lucky for you, our video tellers are very much human. Feel free to chat them up. Ask about their weekend. Or try out your latest dad joke.
Because here’s the deal. You’re still face-to-face with a teller. But instead of a countertop between you, there’s a screen. Plus, since our video tellers come to you live from Advantis HQ, they’re free to virtually pop into any branch wherever and whenever they’re needed.
3. How much privacy will I have with a video teller?
As much as you want — and more than you ever would at a traditional teller counter. Your comfort, ease, and privacy are key. So you get to choose how you’d like to communicate. It’s as easy as using your smartphone.
Video Smile, say hello, and start your transaction (think video chat). The privacy filter ensures that only you can see what appears on screen.
Handset Pick up the handset and speak privately (think phone call). Branch staff and visitors only hear one side of the conversation.
Keyboard Start typing and bank without saying a word (think text or email). There’s nothing to overhear.
4. So am I using a machine or talking to a real person?
Both, actually. The machine simply connects to a teller—a real, live person who handles your transaction and does all the work for you. Every Advantis video teller is a banking pro who lives in the area and comes to work in Milwaukie every day. So yeah, they’re as real as it gets.
Technology has brought everyday ease and convenience to banking—from ATMs and direct deposit to automatic payments and mobile banking. A machine is involved in each of these innovations. Now a machine can connect you with one of our wonderful video tellers. And they can’t wait to meet you.
5. How do members access the vestibule outside of lobby hours?
Swiping their debit or credit card in the card reader
By using their mobile wallet via their cell phone, or wearable (i.e. Apple watch)
6. What is different during extended hours?
When the branch lobby is closed, printed items (teller checks, plastic, temp checks, check holds, etc.) will be provided via mail
Foreign items cannot be processed via the ITM
Coin slip redemptions and rolled coin sales are not available
Not a Member? Want to Join Advantis?
We make it easy! Just open any checking account, savings account, or loan – and poof – you’re an Advantis member.