Woman using ITM


Easy and convenient, with our Advantis personal touch

When you bank with an Advantis video teller, you’re still connecting with local pros who live and work here in your community. It’s just that there’s a screen between us, instead of a countertop. And whether the Advantis video teller you visit is east or west of the Willamette, you’ll meet the same group of talented, friendly Advantis folks.

There’s a lot to like about Advantis video tellers.

Nicer for members

  • Fast, accurate cash transactions, customizable with $1, $5, $20, or $100 bills
  • Deposits verified in real time
  • Quick and simple, with no need for envelopes

Local folks, local touch

  • Each Advantis video teller is a full-time pro in our Milwaukie HQ
  • Every video teller features the same friendly Advantis crew
  • Our video tellers “float” between branches, wherever members need us most

More of what you want

  • Reduced wait times with everyday transactions done faster
  • Easy and reliable experience every time you visit
  • Convenience and speed combined with our personal touch 
More to love for everyone
  • Greater attention and personal service from branch staff
  • Member Advisors available to help with more complex banking needs
  • Greater career opportunities and growth for Advantis team members 

Just that easy

  • Video tellers designed to be accessible for every Advantis member
  • Greater privacy with secure monitor, keyboard, or handset options
  • Intuitive design ensures easy use for all

See how we’re making it easier with video tellers.


Come see for yourself

Drop by one these Advantis branches and check out our video tellers:

Lloyd Center

825 N. Multnomah St., Suite 110
Portland, OR 97232

Video Teller Hours:

M, W, Th: 9:00 am - 5:30 pm
Tue: 10:00 am - 5:30 pm
Fri: 9:00 am - 6:00 pm

Scholls Ferry

12262 SW Scholls Ferry Rd
Tigard, OR 97223
Video Teller Hours:
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM


7387 NE Butler St.
Hillsboro, OR 97124

Video Teller Hours:
: 9 AM to 6:30 PM

Sat: 10 AM to 3 PM


4235 SE Woodstock Blvd. 
Portland, OR 97206

Video Teller Hours:
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM

2229 NE Burnside Road
Gresham, OR 97030

Video Teller Hours:
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM

West Linn

West Linn Central Village
21900 Willamette Dr, Suite 204
West Linn, OR 97068

Video Teller Hours:
: 9 AM to 6:30 PM
Sat: 10 AM to 3 PM


Get to know your Advantis video tellers

Fast, friendly, and experienced, our video tellers come to you from Advantis HQ in Milwaukie, OR. We think they’re wonderful, and we bet you will too.

Video Teller Jeannot      


Kindu, Maniema Province, DRC
Sleeping, making music, cats
Local favorite
Oneonta Falls. Columbia River Gorge

Video Teller Joshua      


I grew in the Houston, TX area and have lived in Portland since 2013.
I enjoy reading, writing, traveling, and trying new foods!
Local favorite
Walking at Waterfront Park and enjoying the view

Video Teller Danielle      


Pleasant Grove, UT
Hiking, my puppy, time with my friends
Local Favorite
Portland Saturday Market

Video Teller Chris      


Redondo beach, CA
Writing, giving and being kind to others
Local favorite
Guardian Games, and The Grotto


A few questions about video tellers


1. Will video tellers cause other jobs to go away?

Actually, just the opposite. Video tellers create greater efficiencies. And those efficiencies give us the resources to invest in our cooperative and our people.

So we open new branches. And keep Member Advisors in branches to help with your more complex financial needs. We promote tellers and set them on paths in member advising, lending, underwriting, and other Advantis careers.

2. What if I like banking face-to-face?

Can’t blame you. We do too. Lucky for you, our video tellers are very much human. Feel free to chat them up. Ask about their weekend. Or try out your latest dad joke.

Because here’s the deal. You’re still face-to-face with a teller. But instead of a countertop between you, there’s a screen. Plus, since our video tellers come to you live from Advantis HQ, they’re free to virtually pop into any branch wherever and whenever they’re needed.

3. How much privacy will I have with a video teller?

As much as you want — and more than you ever would at a traditional teller counter. Your comfort, ease, and privacy are key. So you get to choose how you’d like to communicate. It’s as easy as using your smartphone.

Smile, say hello, and start your transaction (think video chat). The privacy filter ensures that only you can see what appears on screen.

Pick up the handset and speak privately (think phone call). Branch staff and visitors only hear one side of the conversation.

Start typing and bank without saying a word (think text or email). There’s nothing to overhear.

4. So am I using a machine or talking to a real person?

Both, actually. The machine simply connects to a teller—a real, live person who handles your transaction and does all the work for you. Every Advantis video teller is a banking pro who lives in the area and comes to work in Milwaukie every day. So yeah, they’re as real as it gets.

Technology has brought everyday ease and convenience to banking—from ATMs and direct deposit to automatic payments and mobile banking. A machine is involved in each of these innovations. Now a machine can connect you with one of our wonderful video tellers. And they can’t wait to meet you.

5. How do members access the vestibule outside of lobby hours?

  • Swiping their debit or credit card in the card reader
  • By using their mobile wallet via their cell phone, or wearable (i.e. Apple watch)

6. What is different during extended hours?

  • When the branch lobby is closed, printed items (teller checks, plastic, temp checks, check holds, etc.) will be provided via mail
  • Foreign items cannot be processed via the ITM
  • Coin slip redemptions and rolled coin sales are not available


Not a Member? Want to Join Advantis?

We make it easy! Just open any checking account, savings account, or loan – and poof – you’re an Advantis member.

Join Advantis